Good questions
What buyers should clarify before qualification begins.
Does MembraLink replace our current supplier?
No. The service is designed to qualify a second source alongside your existing supply strategy. Whether and when to allocate volume remains your commercial decision.
Is MembraLink an independent certification body?
No. MembraLink is commercially involved in sourcing and coordination. We collect and organise supplier evidence, mark unresolved items and support buyer review; we do not certify products or guarantee approval.
Can you confirm whether a proposed element fits our installed system?
Fit is reviewed case by case. We examine installed format, operating data, feedwater, target permeate and cleaning history against manufacturer-origin information before a model is proposed.
What should an initial RFQ include?
Buyer type, destination, installed model or application, quantity, deadline, required certifications or documents, available feedwater analysis and any mandatory acceptance criteria.
How are manufacturer documents presented?
Documents remain attributable to the manufacturer or issuing body. Their holder, model scope, standard, certificate number, validity and unresolved gaps are recorded where available.
Can you support a distributor trial order?
Yes. The qualification plan can cover sample identity, buyer testing, MOQ, packaging, batch documents, lead time, repeat-order terms and the warranty route. Final terms are confirmed in the formal quotation and contract.